Spend your time on growth, not order admin. A dedicated virtual assistant handles customer service, product listings, and order support so your store runs smoothly.
Running an online store is a constant stream of customer messages, product listings, and order issues. A dedicated assistant keeps the day-to-day handled so you can focus on products, marketing, and scaling.
Answer inquiries, handle questions, and keep buyers happy.
Create and update listings, descriptions, and product data.
Process orders, track shipments, and resolve issues.
Handle returns, refunds, and exchange admin.
Monitor stock and flag what needs reordering.
Schedule social posts, prep email campaigns, and update promos.
Prompt, friendly replies protect your reviews and repeat business.
Customer-facing messages handled in clear, professional English.
Add hours for the holiday rush and scale back after — no contract.
Plans start around $360/mo for 10 hours, scaling down to ~$30/hr as you add hours. Pay only for completed work, and unused hours roll over.
See Time etc plans →Customer service, product listing creation and updates, order processing and tracking, returns and refunds, inventory monitoring, and social and email marketing admin.
Yes — responding to customer inquiries and resolving routine issues is one of the most valuable things to delegate, and a dedicated assistant can manage it in your tone.
Your assistant works in the tools and platforms you already use, including your store's back end and customer support inbox.
No. Time etc is month-to-month, you pay only for completed work, and unused hours roll over.
Time etc pairs you with a dedicated, experienced assistant — no contract, no commitment beyond the month.
Get started with Time etc →